Privacy Policy

This privacy policy details the collection, storage and usage of personal data collected by Hostberry Limited (Norfolk Holiday Properties). Please read our privacy policy carefully to get a clear understanding of how handle your personally identifiable information.

Who we are
Norfolk Holiday Properties is a trading name of Hostberry Limited, registered in England and Wales company number: 11702678.

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Personal data we collect
When signing up to our mailing list we will collect your name, email address and consent to send you periodic communications. You can opt out at any time by writing to or following the link at the bottom of each email.

Owners interested in letting their property will usually be required to provide name, contact details, bank account details and comprehensive information about the property.

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How we store, use and share personal data
We act as an agent between the guest and property owner and will share information between parties as necessary to facilitate a booking or enquiry. Any feedback guests provide for a property may be shared with the owner, including personal data.

Those signed up to our mailing list will receive periodic communications about our services, special offers, competitions and news we believe may be of interest to you.

Personal data will be stored for the minimum amount of time necessary to fulfil our legitimate business interests and any other legal requirements.

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Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognise your browser and capture and remember certain information. They are used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some of the features that make your site experience more efficient may not function properly.

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We take steps to protect the personal data we process from loss and misuse. This includes internal security such as restricted access controls and passwords.

Where we become aware that site security is compromised or non-public user information has been disclosed to unrelated third parties as a result of external activity, for example in the case of external security attacks, we shall take reasonable measures, which include internal investigation and notification to and cooperation with law enforcement authorities. Should a data breach occur we will notify you via email.

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Your rights
You are entitled to access the personal information we have collected about you, update / amend your information and request that it is deleted. All requests are considered, and a response will be provided. In certain circumstances personal data may be exempt from such requests and will be detailed in our response.

You can opt out of our mailing list at any time by following the opt out / unsubscribe link at the bottom of each email.

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Third party sites
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

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If at any time you would like to unsubscribe from our mailing list, you can email us at and you will promptly be removed.

Last edited in October 2020.

Subscribe Sign up to our newsletter
By submitting this form you consent to receiving Norfolk Holiday Properties offers by email, including initial information using the contact details.

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Leave us a message and we’ll get back to you. Your details will not be shared with any other external companies or used for marketing purposes. You can request that your information is removed at any time. Please see our Privacy Policy for further details.

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