Norfolk Holiday Properties is a trusted self-catering accommodation agency for holidays and business trips, we find guests their perfect stay in beautiful homes all over the county. Our business is built on our reputation for excellent service and as a result many of our customers return time and again.

We’re a friendly bunch!

Our goal is to provide our owners with exceptional property management services, and our guests with fantastic memories that last a lifetime.

Positions we are actively recruiting for will be displayed on this page, but we’re always on the lookout for like-minded people, so if you’re an ambitious and self-motivated individual and think you would be a good fit, we want to hear from you!

Contact, anything you discuss with us in done so in the strictest of confidence.

Guest Experience Advisor

We’re looking for a Guest Experience Advisor to join our growing team based in Norwich! There has never been a better time to join the UK’s flourishing holiday market. You can expect your time at work to be fun, varied and challenging. Our small team means you will take on a range of responsibilities, with opportunities for your role to evolve as we continue to expand.

What’s involved?

  • Management of guest bookings including responding to enquiries, booking requests and processing payments. It’ll be your job to ensure our guests are informed and ready for their trip (before, during and after).
  • Answering inbound phone calls.
  • Help deliver our services to a high standard ensuring both guest and homeowner satisfaction.
  • Creating and sourcing content to post to all company social media channels. Hopefully you know your way around hashtags and Instagram filters!
  • Help keep property descriptions and information on our website listings up to date.


  • £19,000 salary PA.
  • 37.5 hours per week.
  • 22 days holiday per year, plus statutory bank holiday days, plus your birthday!
  • Contributory pension scheme.

Click here to download the full job description and application

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